Lovink
CSR Report
Dirk-Jan van der Hout
Managing Director
“Royal Lovink is committed and ambitious on the road to clean energy, with sustainable value chains and in connection with skilled employees. Together, we are working on smart, clean and stable networks – for today and for the generations after us.”
Highlights/results achieved/successes 2024

2023 emissions

CO2 emission reduction in cable splice production

Product development based on EcoDesign principles

Fit for life for all employees

Increase in Employee Satisfaction Survey score
Strategy introduction
For us, sustainability is not a separate ambition, but a natural part of who we are. We feel responsible and make conscious choices accordingly. We develop products with a long service life, limit waste streams and work with certified partners. As a family business, we think in generations. Together, we are building stable and clean energy networks, for today and for the generations after us.
For many years, Lovink has taken responsibility for the impact it has on the living environment we all share, on our own people and on the people we work with throughout the value chain, as well as for responsible business operations. At a time when it is becoming increasingly clear how business affects people and the environment, Lovink considers it important to give targeted attention to Corporate Social Responsibility (CSR). That is why, in 2024, Lovink chose to work with a team of team leaders to develop a focused CSR strategy. With this CSR strategy, Lovink has chosen four strategic pillars through which it aims to make an impact:

Reducing our own emissions

Ethical, transparent business operations

Sustainable value chain and development partners

Growing together, engaged together
These pillars align with our mission: to deliver high-quality, sustainable solutions that continue to perform not only today, but also tomorrow and in the future. Lovink supplies cable splices that offer more than a generic connection. From high groundwater levels to prolonged drought: our technologies withstand the toughest conditions. Precisely this reliability also makes us a strong partner in niches where failures are not an option, such as renewable energy parks, port areas and industrial applications.
In this CSR report, you can read all about these four pillars: the key results we have already achieved, the impact we make on people and the environment, and above all the actions we will take to reduce our impact or make it as positive as possible.
Our CO2-reduction
Impact on CO2– emissions: 2023 emissions
At Lovink, we are aware of our impact on the climate. That is why we have been working for years on CO2 reduction measures to lower our emissions. Examples include the use of green energy, a partly electric vehicle fleet, but also the enormous reduction we have achieved in our upstream and downstream value chain. You can read more about this under the pillar Sustainable value chain and development partners!
Despite the actions we have already taken, Lovink sees that there is still much to be gained in terms of CO2 emissions. Lovink mapped its first CO2 footprint for 2023. This was done according to the principles of the GHG Protocol and using the most recent CO2 emission factors. For the CO2 footprint, scope 1 and scope 2 were considered, as well as business travel. In total, emissions in 2023 amounted to 654 tonnes of CO2. Almost half of the emissions were caused by natural gas consumption, needed to heat the production sites. 38% of emissions were caused by the consumption of grey electricity.
Although reducing our emissions is one of our four strategic CSR pillars and we have significant reduction plans, we have so far scored above the industry benchmark on the topic of sustainability.
Lovink has also mapped its energy consumption. This provides additional insight into our impact, enabling us to better steer measures that, for example, reduce pressure on the overloaded Dutch energy grid. As with CO2 emissions, heating the buildings and energy for offices and production are the main consumers. At 67%, natural gas consumption accounts for the largest share of Lovink’s energy consumption, while grey electricity accounts for 27% of almost all other consumption.
How we will reduce our CO2 emissions
Lovink aims for a measurable reduction in our CO₂ emissions. The ambition for Lovink’s Reducing our own emissions pillar is to take serious measures to reduce scope 1 emissions. At the end of 2025, a concrete target will be set so that we can significantly reduce our emissions compared with 2024. In 2024, we started mapping our CO2 emissions. Measuring is knowing, and what we know we translate into substantiated action. In 2025, following the footprint assessment, a reduction plan was drawn up focusing on both CO2 emissions and energy consumption. The plan was discussed and approved by the management board. Key measures include:
- Expanding the capacity of solar panels.
- Full electrification of the vehicle fleet (only 2 cars to go!) and expansion of charging station capacity on our own premises.
- We are investigating the switch to fully green electricity, which would allow electric cars to be charged with green energy.
- Energy-saving measures such as improving insulation, clock thermostats and motion sensors for production areas, warehouses and the canteen, among others.
- A campaign to encourage energy-conscious behaviour among employees, improve insulation, use energy-efficient installations and carry out an energy audit.
Ethic, transparent business operations
Impact of ethical business operations
Lovink is ambitious when it comes to ethical business operations. For years, we have aimed to be honest from within and to reflect that externally as well. That is why we go beyond the mandatory transparency regarding our figures. Lovink publishes its voluntarily audited annual financial statements each year, in which we provide insight into, among other things, our financial transparency, compliance with laws and regulations, and the audit performed by an independent auditor.
The CSR report you are reading now is an important element of our ethical, transparent business operations. Progress on this theme cannot be measured in the same way as CO2 emissions. But it can be measured by the trust you place in us.
Every year, we work to strengthen this trust by increasing both our own awareness and yours of Lovink’s impact, and by taking annual actions that increase our positive impact and reduce our negative impact. In addition, Lovink will pursue EcoVadis certification, with the ambition of achieving a score of 80% on the ‘Ethics’ theme. In 2025, Lovink will also formulate an ethical statement setting out that we conduct business transparently and honestly, with respect for people and the environment, and that we are committed to sustainable growth through ethical choices and responsible conduct at every step of our chain.
How we ensure even more ethical business operations
The ambition for the Ethical, transparent business operations pillar is to be a frontrunner in this area. In addition to continuing the voluntary auditor’s report, we will ensure that the responsible approach to what Lovink does is embedded throughout the organisation. We do this by training our employees on our internal code of conduct. Important aspects of the code of conduct, such as integrity, respectful interaction, compliance with laws and regulations, and confidentiality, are covered in this training. This results in behavioural criteria such as communicating honestly, treating each other with respect and handling information carefully. The training is repeated annually.
Transparency is of great importance to us. That is why it is one of our four CSR pillars. In our view, transparency towards our suppliers, partners and customers is an essential element of ethical business operations. They all need to be able to trust that Lovink conducts business responsibly. For the same reason, we publish this CSR report: it is not only about responsible words and figures, but also about responsible impact on our living environment, our value chain and our people. Honesty, clarity and accountability are central to this strategic pillar. This means not only doing what is right, but also showing how we do it.
Sustainable value chain and development partners
Our impact on the value chain
The value chain is the process in which Lovink’s cable splices are processed from raw material into a splice and, after 50 years of use, are ultimately processed as waste or recycled. Like every company, Lovink has an impact on local communities, people and their living environment through the purchase of raw materials from suppliers and development partners, as well as through sales to its customers. That is why Lovink has been working for years to make its value chain more sustainable.
The value chain of Lovink
In 2023, Lovink started redesigning the housing of our largest product group: the LoviSil® M cable splices. In addition to various functional improvements, there was a strong focus on sustainability. For example, we achieved a material reduction of almost 50%. We also extensively investigated whether recycled plastic could be used without compromising product reliability. In 2024, we chose a supplier with proven expertise in manufacturing products from recycled material.
Together with our partner Timmerije, we calculated that this results in a CO2 reduction of more than 90% per shell part in our upstream scope 3.
This saving is the result of the lighter product design, the raw material used, the proximity of the production location for the raw material, green production at our supplier and the method of transporting the product from our supplier to Lovink. For a set of our M85 outer shells, which in the previous situation had total CO2 emissions of 19.6 kg CO2 per set, the improved design resulted in a saving of 7.1 kg CO2 per set. Efficient use of raw materials is becoming an increasingly relevant theme due to growing shortages and geopolitical developments that reduce security of supply. Through the value chain study, a recycled raw material was found with sufficient quality but with a significantly lower emission factor: 0.5 kg CO2 per kg of raw material instead of 3.1 kg CO2 per kg of raw material. Because this new raw material does not need to be incinerated, a theoretical additional 2 kg CO2 per kg of raw material is avoided. However, this additional saving has not been included in our calculations. Converted to a set of outer shells, the saving achieved with the recycled material amounts to 6.6 kg CO2.
Transport movements are often responsible for a significant share of companies’ scope 3 emissions, especially in the case of a manufacturing company such as Lovink. Based on the value chain study, an approach was identified to significantly reduce the number of kilometres travelled.
Instead of 10,500 kilometres by sea from Taiwan, the sea transport now amounts to only 380 kilometres from England, where the recycled material is produced. Converted to CO2, this results in a saving of 0.7 kg CO2 per set.
Because the production of the outer shells by our supplier is powered exclusively by green electricity, 3.6 kg CO2 is saved per set of outer shells. Finally, the supplier has changed the packaging method and shortened the overland transport distance from our supplier: as a result, trucks can be packed much more efficiently and densely, allowing many more shell parts to be transported per trip. The impact of this is 0.1 kg CO2. This limits the impact of nitrogen and particulate matter and therefore their effect on biodiversity and air quality. The new set of M85 outer shell parts has a scope 3 carbon footprint of only 1.6 kg CO2. For the other outer shells, the percentage reduction is of a comparable order.
The value chain study in cooperation with Timmerije has given Lovink the insight that a major impact can be made on CO2 emissions in a production chain, the scope 3 emissions, while maintaining quality. It takes some effort, but it also creates a positive impact!
In addition to reducing emissions in the value chain, Lovink also contributes to a sustainable value chain in other ways. For example, a supplier code of conduct is used to encourage compliance with human rights and to prevent pollution as much as possible.
A sustainable value chain also concerns the downstream process: the quality of the products we supply. Lovink also ensures a sustainable value chain by supplying cable splices of the highest quality. Our cable splices are also used in renewable energy parks. The construction of a renewable energy park is a major project involving many collaborating parties. The selection criteria for components focus on long service life and failure-free performance. The quality of the connection of a solar panel or wind turbine must never be called into question. In this context, quality is therefore equal to sustainability.
How we will make our value chain more sustainable
Building a sustainable future together
Collaboration with our partners is the key to making our value chain more sustainable.
Despite the sustainable value chain initiatives Lovink has already launched, we see many opportunities for further sustainability improvements in our chain. In our view, the key to taking responsibility for a sustainable future lies in innovating together with development partners.
Our ambition within the Sustainable value chain and development partners pillar is to lead the market while maintaining close contact with our partners. By working together with development partners, we are taking steps towards more sustainable products and processes.
An important theme in this is the development of environmentally friendly materials. After all, it is important to work with alternative substances wherever possible that are less harmful to people and the environment. For example, we invest in the development of isocyanate-free and label-free resins, as well as silicone-free insulation media and resin. In cooperation with our customers, we test whether these more environmentally friendly materials deliver the required quality for our cable splices.
The same applies to making packaging more sustainable. The aim is to reduce the environmental impact of packaging materials such as plastic and cardboard. We do this by improving existing packaging concepts such as the M-series, developing more environmentally friendly alternatives to plastic stretch wrap, reusing packaging and pallets, and working with suppliers to produce less packaging waste.
Finally, we see opportunities for improvement in our chain by sourcing raw materials more locally. The first step is to establish our own sustainable procurement objectives. These objectives will be drawn up at the end of 2025 and will be added to the update of this CSR report. We will also create more transparency. We will further identify the origin of our products and carry out a baseline assessment of the impact of these products. We will then draw up an action plan to improve the impact on people and the environment, for example by sourcing products more locally.
Growing together, engaged together
Our impact on our people
Lovink knows better than anyone that our people are the key to our success, to sustainable growth for ourselves, for our customers and for the world. That is why it is important to Lovink that there is a high level of trust in each other on the work floor. HR specialist Kim already sees this reflected in the short lines of communication, mutual understanding and the fact that everyone is approachable, from colleagues to management. One of the account managers sees these good relationships throughout the organisation: “People are engaged and enthusiastic, whether you are walking through the production hall or discussing a business case with the management team, you can sense that open atmosphere everywhere.”
Collaboration is essential, as our resin production foreman also notes: “I can’t do anything alone; it really is about our team.” At Lovink, doors are open both literally and figuratively. Our people feel involved with Lovink, as our supply chain engineer also sees: “You notice among employees that they really care when something goes wrong; that is wonderful to see.”
There are also many colleagues who have stayed longer than they initially expected, or who returned quickly after leaving. This is not only because of the enjoyment they get from their work, but also because of the development opportunities, as one of our team leaders notes: “I am glad for the trust and freedom I was given to set up the new LSR department after so many years of service.”
Employees are supported in their development through the Fit for Life programme and the oZone learning platform for internal development. Every employee has their own development plan. This helps everyone understand how their own development can contribute to Lovink’s development. During development discussions, progress is evaluated with the employee and we discuss what the employee needs in order to continue growing. There is room for training and education, and budgets and subsidies are available to support every employee in this.
How we take care of our people and our environment
Lovink has chosen to take this one step further. Within the strategic pillar ‘Growing together, engaged together’, we are working on the ambition to strengthen collaboration, stimulate vitality and increase local involvement. Through transparent communication and clear development opportunities, we ensure that everyone feels engaged, that we work together towards the same goal and that everyone knows how they can contribute.
Lovink is building an organisation in which colleagues work together effectively, while job satisfaction remains central. We will increase collaboration between departments through cross-departmental and cross-team projects and meetings. Knowledge sharing is also essential to Lovink: it helps us get to know each other and better understand each other’s work, which will lead to better collaboration. We facilitate knowledge sharing by sharing articles about projects on the intranet, organising joint lunch moments and holding knowledge sessions organised by the departments themselves.
We also get to know each other better at drinks, annual team-building events and a staff party with partners. Celebrating shared successes, such as new products and new contracts, only adds to this.
Through Smarthub Development, a learning network focused on the Achterhoek region, we ensure knowledge and experience sharing with colleagues from the region. In addition, Lovink offers Dutch and international students the opportunity each year to complete a high-quality internship or graduation assignment with us.
For employee development and vitality, the next step is being taken in the Fit for Life programme. Since early 2024, annual appraisal discussions have placed greater emphasis on competencies. This discussion cycle helps employees take more ownership of their development. Job profiles are being rewritten with the support of FME’s competency library, making it even clearer what employees can develop in and how this aligns with their role. Sessions on personal growth and vitality programmes such as preventive medical examinations also support this. And we listen carefully: through an employee satisfaction survey, we identify what matters to our colleagues.
The CSR team
How do we make CSR work?
An owner has been appointed for each pillar and an action plan has been drawn up. For every action in the action plan, Lovink has defined a ‘definition of success’, so that it can be clearly measured whether an action has been carried out as agreed. Each pillar is also linked to an EcoVadis theme; Lovink will pursue EcoVadis certification in 2026. The CSR team meets every quarter to discuss progress on the actions. In this way, the words on paper are turned into action, and Lovink takes a significant step every year to increase its positive impact on the living environment, people and responsible business operations.
In the meantime, CSR is already well embedded in our organisation. All departments contribute, and our employees also put forward good ideas. We are therefore very pleased with the results we achieved in 2023 and present here in our first CSR annual report. We thank everyone, both inside and outside Lovink, for their involvement and for reading this report. Questions, suggestions and ideas about this report or about CSR in general are always welcome.
Accountability
Information about the social annual report
The report has been reviewed by the organisation itself and has not been externally verified.
Scope of the report
This report concerns Lovink’s activities in the year 2024/2025. The head office is located in Terborg, the Netherlands. During the reporting period, no significant changes took place with regard to the size, structure or ownership of the organisation.
Contact
For questions about this report, please contact Kitty Leebeek.
Report frequency
The intention is to present a report annually.
In dit proces hebben wij ons laten ondersteunen door Pieter van De Duurzame Adviseurs.
